In this policy, "We", "I", "Scamprotect Staff", or "Scamprotect Team" refer to the moderators and developers of the Scamprotect Project, as listed on our official website. The term "Discord Bot" refers to the Discord application 🛡 ScamProtect#0581.
The Discord Bot refers to the Discord application 🛡 ScamProtect#0581, which provides anti-scam, anti-spam, and security features to Discord servers. All references to "the bot" in this policy pertain to this application and its associated services.
A User is any Discord member on a server where the bot is present. Scamprotect may store user data such as User ID, User Tag, Username, and message content containing links detected by ScamAI. This information is collected solely for operational and security purposes.
A Server is any Discord Guild where the bot is present. Scamprotect may store information such as the Server ID and the Scamprotect configuration for that server, to ensure proper functionality and customization.
Certain information, including User ID, Tag, avatar URL (when a report is made using the /report command), message content flagged by ScamAI, and Server name and ID (when a flagged message is detected), is accessible only to Scamprotect Staff and is never shared with third parties.
Server name, member count, and icon may be displayed publicly when the bot is added to or removed from a server. This information is visible to all users.
Users may request the removal of public or private data related to their account or server. To initiate a data removal request, please contact Scamprotect Staff via the Support Server using the ticket system.
The Captcha System is the verification process at verify.scamprotect.xyz used to confirm user identity and prevent automated abuse on Discord servers.
When accessing the Captcha System, Scamprotect may store User ID, Server ID (where the user is verifying), and IP address (encrypted and never decrypted). If the IP address is detected as a VPN, the ISP and country name are also stored anonymously with the VPN flag. If the same IP address is used to verify multiple users on the same server, server staff are notified.
Information such as IP addresses used for verification, IP addresses flagged as VPN, encrypted IP addresses (never decrypted after storage), and other users detected as alternate accounts (alts) is accessible only to Scamprotect Staff via the database or ephemeral Discord messages.
Certain information, such as other users detected as alternate accounts on the server, alt detection (which is server-specific and never global), and attempts to use a VPN for captcha verification, may be displayed publicly to server staff with appropriate permissions.
Users may request removal of encrypted IP addresses, specific IP address data, or detected alt account information. To initiate a data removal request, please contact Scamprotect Staff via the Support Server using the ticket system.